Shanghai Huaxin Minfu Automatic Control Equipment Co., Ltd. adhering to the "all for the sake of customers, service with heart" service concept, customer-oriented, with "first-class speed, first-class technology, first-class attitude" to achieve "beyond customer expectations, beyond the industry standard" service goals. We establish and improve the quality management system to ensure the stability and reliability of product quality, and strictly standardize the production according to the goal of "zero defect".
With established quality control measures, Huaxin Electric strictly follows the “zero defect” manufacturing concept to guarantee the stability and reliability of all delivered products.
Huaxin provides 24/7 customer service for the life span of all products in service. Technical support experts will reply to general questions within 30 minutes and address complicated questions in less than an hour. If field service is requested, our experienced field application engineer (FAE) will reach the customer site within 8 hours and finish the maintenance work in less than 24 hours.
Our experienced engineers are ready to address all customer questions through Huaxin service hotline. By means of video/audio calls or remote desktop software, the FAE can provide excellent remote diagnostics services and step-by-step instructions.
